1. Introduction
CityLab Designs Limited (“CityLab”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

2. Information We Collect
We may collect:

• Your name, email address, phone number, and company details when you contact us via forms or email

• Technical information such as your IP address, browser type, and pages visited (via cookies or analytics tools)

• Any other information you choose to provide to us voluntarily

3. How We Use Your Information
We use your information to:

• Respond to your enquiries and provide our products or services

• Improve our website, services, and customer experience

• Send you updates or marketing (only with your consent)

• Comply with legal obligations

4. Cookies
Our website uses cookies to improve functionality and analyse site traffic. You can control cookies through your browser settings, but some features may not work as intended without them.

5. Sharing Your Data
We will never sell your personal data. We may share it with:

• Service providers who help us operate our website or deliver our services

• Regulators or legal authorities if required by law

6. Data Retention
We keep your personal data only as long as necessary for the purposes outlined above or as required by law.

7. Your Rights
Under UK GDPR, you have the right to access, correct, delete, or restrict the use of your personal data, and to withdraw consent at any time. To exercise your rights, contact us at hello@citylab.design.

8. Security
We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

9. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on our website.

10. Contact Us
CityLab Designs Limited
86-90 Paul Street, London EC2A 4NE
Email: hello@citylab.design
Telephone: +44 (0)7444 983947